Lead time, deposits and warranties: what HomeySG will not copy

Last updated 31 October 2026.

Lead time is the question under “how long does custom furniture take”. The pages that rank are workshop guides and shop delivery policies. Some print a made-to-order window. People Also Ask also asks for the average delivery time of a sofa and how long delivery takes in Singapore. A national average is not a number we have measured, so it is not printed. A sofa shop’s delivery window is that shop’s window. If Homey Furnishing is building or re-covering the piece, the reply after photos says quote on inspection, and the sequence is part of the quote. It is not a week count borrowed from the article you read before you wrote to us.

Two durations are already written, and they are not custom sofas. The cabinet repair page describes a sectional under-sink repair as 3 to 5 hours on site, and full kitchen carpentry as 2 to 4 weeks, against a replacement comparison of S$5,000 to S$6,500 when the boxes, the doors and the layout change. The repair is S$280 to S$700. Those clocks belong to that kitchen scope. They do not become “carpentry takes two to four weeks” for a bookshelf, and they do not become “repairs take an afternoon” for a platform bed. A hinge visit is a visit. A carpenter table is a quote. Read the sentence with its scope still attached.

What actually moves a date, without pretending we can name the date in advance, is ordinary. The piece may be a carton already in the room, in which case the assembly band is a visit and the clock is the booking, not a factory. The piece may be timber that has to be cut after the lift is measured, in which case measuring late is the delay. The piece may need an HDB renovation permit because it is a strip-out or a new layout, in which case HDB’s approval page is in the sequence and V On Construction is the company on the permit. A loose table does not wait on that permit. HDB’s renovation page is the rule that separates them, including the fine of up to $5,000 when a renovation breaches it. Access is the rest: a condo service lift, a loading bay, a room that is still occupied, a floor that is still being coated. None of those is a secret week we add in the small print. If one of them applies, the quote says so.

Deposits are the second borrowed number. A contract that asks for a percentage before timber is cut is that workshop’s contract. This site does not print a deposit percentage, because we would be inventing one. The way a HomeySG visit is agreed is already on every furniture page: you send photos, we match a printed band or we say quote on inspection, and you confirm the scope before anyone comes. That is not a deposit schedule. If a third party’s invoice asks for money before the scope is written, that invoice is not ours. Do not pay a deposit against a foot-run we have already refused to adopt.

Warranties are the third. Shop pages list years for the frame, the mechanism and the finish, with exclusions for misuse and for indoor use of outdoor pieces. Those clauses are theirs. HomeySG does not publish a furniture warranty period. A repair that fails because the leak was not stopped is not a warranty conversation. The sink base is replaced after the leak is fixed, and the price is the repair band, not a “one year guarantee” we did not write. Leather pigment cream at S$150 to S$300 is a clean-page row for a scuff. It is not a warranty on a new sofa. If you are buying from a shop, read their warranty before you pay them. Do not ask us to match a clause we did not sign.

People Also Ask also asks what is considered custom, and what the 2/3 rule is. Custom means built or altered to a size you measured, or a showroom size that cannot pass your opening. A carton is assembly until the photo shows otherwise. The 2/3 rule is a sofa seller’s proportion, about two thirds of the wall, and it is not a delivery time and not a statute. SCDF clause 7.2 and BCA’s building-works page do not contain a lead time. They contain limits on shelter works and on building works. A loose piece does not become faster or slower because of those pages. It becomes ineligible if the method is a screw into the shelter wall or a structural opening dressed up as furniture.

Homey Furnishing Pte. Ltd. (ACRA UEN 202018148K), 27 Mandai Estate, #06-10 Innovation Place, Singapore 729931, invoices permit-exempt furniture assembly and repair. V On Construction Pte. Ltd. (ACRA UEN 201611708H), on the HDB Directory of Renovation Contractors, invoices an HDB renovation permit when the work is a new layout, hacking, or a built-in strip-out. Homey Furnishing is not a removal company and does not publish a truck rate.

Curtains, blinds and roller shades are not part of this booking. Fabric window treatments are a different product, and these pages do not quote them.

Separate a visit that has a printed clock from a piece that does not.

1. If the job is a sink cabinet or a full kitchen, read those durations with their scope.
2. If the job is a sofa, table, bed, desk, console or bookshelf, expect quote on inspection.
3. Measure the lift before you ask for a date. An unmeasured piece cannot be sequenced honestly.
4. Say if a permit or a building lift booking sits in front of the work.
5. Do not send another company’s weeks, deposit or warranty and ask us to honour them.

The building changes the permission and the disposal path. It does not invent a second price.

Ask what is included if the measurement is wrong. Ask whether the old piece must leave before the new one arrives, and who moves it. Ask whether the date assumes the room is empty. Ask whether a permit is in the sequence. Ask what the core of the board is, which is the materials guide, not a lead time. A maker who answers with a single week and a single deposit, and will not separate those questions, is selling a package. You can still buy it from them. You should not ask HomeySG to repeat the package as if we had measured it.

Ask us the same questions. The reply is allowed to be “quote on inspection”. That is a complete answer when no band exists. It is a better answer than a week we would have to invent.

Flat-pack assembly is a visit once the cartons are in the room. Carrying a built wardrobe down an HDB corridor because the cartons were opened in the wrong room is a second job. Put the cartons where the piece will stand. That is the practical way to keep a booking short. It is not a promise about a clock time.

A hinge at S$50 to S$100, rollers at S$160 to S$280, and slides at S$110 to S$220 are repairs of a piece you are keeping. They do not wait on a timber order unless the carcass itself is finished. People wait months for a new wardrobe and live with a door that could have been aligned. Photograph the door before you approve a replacement. The lead time you avoid is the one you did not need.

We will not put another workshop’s weeks, another shop’s warranty, or another contract’s deposit into a Homey Furnishing invoice. We will not call a response time, because none is published. We will not say the work is guaranteed for a number of years. We will not say GST as a furniture rate. If a printed band applies, the invoice uses that band. If it does not, the invoice follows the quote you confirmed.

Curtains, blinds and roller shades are not a way to “complete the lead time” of a room. They stay off the booking. The custom furniture page is where the piece is named. Send the photos. The reply will either match a clock that is already printed or it will say quote on inspection.

How you're charged

A furniture job that already has a sentence on HomeySG uses that sentence. Nothing in this table is a fuel surcharge, and the handyman hour is not added on top of a band unless the written scope says so. IKEA publishes its own checkout fee. That percentage is not a HomeySG band.

Who is allowed to do the work

The permit guide on this site already splits hardware from a renovation. A cabinet hinge, a gas strut and a drawer runner do not need an HDB renovation permit when the layout stays. A new kitchen or bathroom layout, hacking, or removing a wall does. Fines for unauthorised work are already written there as up to S$5,000. Homey Furnishing does not sign the permit invoice.

• Flat-pack assembly uses the furniture assembly catalogue. Tall units are wall-anchored on that visit. A separate anti-tip price is not printed, except the child-gate and anti-tip bundle at S$180 to S$420 when that bundle is the job.
• A built-in that has to come off the wall can become a strip-out. That is V On Construction if the flat is HDB and the work needs a permit. A loose shelf inside a carcass is not a strip-out.
• Town councils collect some bulky loose items on their own rules. We are not the collector, and we do not publish their fee.
• A new cable inside a wardrobe is an electrician. Assembly does not include a new circuit.
• Do not anchor into a household shelter wall. The permit guide already keeps TV brackets and shelves off that wall.
• A hollow partition or a false ceiling is a poor anchor for a tall wardrobe. If the fixing cannot reach structure, the visit stops.
• Active termites are not painted over. Skirting and door-frame replacement after damage uses the termite page bands. We do not claim to be the pest-control operator.
• Curtains, blinds and roller shades are not quoted here.

Ways to keep the bill smaller

• Photograph every piece before a carpenter is booked. A hinge visit is not a new kitchen.
• Put the flat-pack in the room where it will stand. Carrying a built wardrobe down an HDB corridor is a second job.
• If the drawer only sticks, use the published slide row. A new carcass is the cabinet page, and only when the board is swollen.
• Book the town council bulky slot before you pay anyone to truck a loose sofa. Many councils collect a limited number of loose items. Built-ins are usually excluded.
• Ask what the quote includes if the timber is late. Do not fill the silence with a week count from a blog.

WhatsApp the photos to +65 8561 0630.

Durations below are descriptions already printed with a scope. They are not a menu of waiting times.

Anything not in that table is quote on inspection.

WhatsApp the photos to +65 8561 0630. The reply uses a band already printed on HomeySG, or it says quote on inspection.

• Custom furniture
• Custom sofas
• Kitchen cabinets
• Carpentry costs
• Permit guide
• Sofa reupholstery
• Materials
• Carpentry
• Handyman price list